Understanding Cyber Threats: How Attackers Target People, Systems, and Organizations
By Heather Lange-Wilson
Cybersecurity incidents do not always begin with
sophisticated hackers breaking through complex security systems. Many attacks
begin with something surprisingly ordinary: an employee receives a phishing
email, someone uses a compromised password, a computer misses an important
security update, or a user approves an unexpected multifactor authentication
request.
These situations demonstrate an important cybersecurity
principle: attackers look for opportunities.
Understanding those opportunities is a major part of CompTIA
Security+ Domain 2: Threats, Vulnerabilities, and Mitigations. This domain
focuses on identifying threats, recognizing vulnerabilities, understanding
common attacks, and implementing protections that reduce risk.
Employees do not need to become cybersecurity experts to
contribute. Understanding a few fundamental concepts can significantly improve
an organization's overall security.
Threats, Vulnerabilities, and Risk
Three terms are important to understand: threat,
vulnerability, and risk.
A threat is something capable of causing harm.
Cybercriminals, malicious insiders, malware, ransomware, and even accidental
human actions can represent threats.
A vulnerability is a weakness that could be
exploited. Examples include unpatched software, weak passwords, incorrect
permissions, default credentials, and poorly configured systems.
Risk exists when a threat could take advantage of a
vulnerability and negatively affect the organization.
Consider an employee account protected by a weak password.
The weak password is a vulnerability. A cybercriminal attempting to compromise
the account represents the threat. Unauthorized access to organizational
systems or information represents the potential risk.
Security controls attempt to reduce that risk.
Why Attackers Target People
Organizations use sophisticated security technologies,
including firewalls, endpoint protection, encryption, email filtering, and
security monitoring.
Attackers know this.
Rather than attacking technology directly, they may attempt
to manipulate the person using it.
This is known as social engineering.
Social engineering relies on human emotions and behavior.
Attackers frequently create:
- Urgency
- Fear
- Curiosity
- Authority
- Trust
An employee might receive an email claiming:
“Your account will be disabled today unless you verify your
password immediately.”
The attacker wants the employee to react before thinking.
A useful security habit is simple:
Stop. Look. Verify.
If a request is unexpected, especially one involving
passwords, money, sensitive information, or system access, verify it through an
established method before taking action.
Phishing and Targeted Attacks
Phishing uses deceptive communications to convince
victims to perform an action.
Attackers may want employees to:
- Click
malicious links
- Open
attachments
- Enter
credentials
- Provide
sensitive information
- Send
money
- Approve
authentication requests
Not all phishing attacks are generic.
Spear phishing targets specific individuals or
organizations. Attackers may research employees, job titles, vendors, and
organizational relationships to make their messages more convincing.
Whaling is targeted phishing directed at executives
or other high-value individuals.
Phishing can also occur outside email.
Smishing uses text messages.
Vishing uses telephone or voice communication.
Regardless of the communication method, the basic defense
remains similar: unexpected requests should be independently verified.
Multifactor Authentication Attacks
Multifactor authentication, or MFA, provides important
protection when passwords are compromised.
However, attackers sometimes attempt to manipulate MFA
users.
Suppose an attacker already has an employee's password. The
attacker repeatedly attempts to log in, generating authentication notifications
on the employee's phone.
Eventually, the employee may approve one simply because the
notifications are annoying.
This technique is often called MFA fatigue or MFA
push bombing.
If you receive an authentication request you did not
initiate:
Do not approve it.
Deny the request and report it through your organization's
established security process.
An unexpected MFA request may indicate that someone already
possesses your password.
Password Attacks
Passwords remain attractive targets.
Attackers may use several methods to compromise them.
A brute-force attack attempts many password
combinations until the correct one is discovered.
A password-spraying attack takes a different
approach. Instead of trying thousands of passwords against one account, the
attacker tries a commonly used password against many accounts.
Credential stuffing occurs when attackers take
usernames and passwords exposed in one breach and attempt to use them on other
services.
This is one reason password reuse is dangerous.
If the same password is used for several services, one
compromised account could potentially expose several others.
Unique passwords and multifactor authentication
significantly reduce this risk.
Malware and Ransomware
Malware is malicious software designed to perform
harmful or unauthorized activities.
Common types include viruses, worms, Trojans, spyware, and
ransomware.
A Trojan disguises itself as legitimate software.
A worm can spread between systems with limited user
interaction.
Spyware attempts to monitor activity or collect
information.
Ransomware commonly encrypts files or systems and
demands payment for their recovery. Some ransomware groups also steal
information before encryption and threaten to release it publicly.
Organizations defend against malware using multiple
controls, including:
- Endpoint
protection
- Email
filtering
- Security
updates
- Restricted
administrative privileges
- Network
segmentation
- Security
monitoring
- Backups
- Employee
security awareness
Employees contribute by avoiding unknown downloads, using
approved software, and reporting suspicious activity.
Unpatched Systems and Misconfigurations
Not every vulnerability involves a sophisticated attack.
Sometimes systems simply have not been updated.
Software vendors regularly release security patches that
correct known vulnerabilities. When systems remain unpatched, attackers may
exploit weaknesses for which fixes already exist.
Employees can help by allowing approved updates to install
and restarting computers when required.
Misconfiguration is another common source of
vulnerability.
A system may have:
- Excessive
permissions
- Default
passwords
- Unnecessary
services
- Open
network ports
- Incorrect
security settings
Organizations use security baselines and
configuration-management processes to reduce these risks.
Insider Threats
Not every cybersecurity threat originates outside the
organization.
An insider threat involves someone who has legitimate
access to organizational systems or information.
Insider threats may be intentional or accidental.
A malicious insider may deliberately steal information.
A careless employee may accidentally send sensitive
information to the wrong person.
A legitimate employee account may also be compromised by an
external attacker.
This is why organizations use controls such as least
privilege, logging, access reviews, and security monitoring even for internal
accounts.
Physical Security Matters
Cybersecurity also includes physical security.
An attacker who gains physical access to a restricted area
may be able to access unattended computers, steal equipment, photograph
confidential information, or connect unauthorized devices.
One common physical social-engineering technique is tailgating.
Tailgating occurs when an unauthorized person follows an
authorized employee through a secured entrance.
Employees should follow visitor and badge procedures rather
than allowing unknown individuals to bypass access controls.
The same caution applies to unknown USB drives and removable
media. Never connect an unknown device to an organizational computer simply to
see what it contains.
Mitigation and Defense in Depth
Identifying threats is only part of cybersecurity.
Organizations must also reduce the likelihood or impact of
successful attacks.
This is known as mitigation.
One of the most important cybersecurity strategies is defense
in depth.
Defense in depth means using multiple security controls
rather than depending on one.
Consider a phishing attack.
An email security system may block the message.
If it does not, employee awareness may prevent the user from
clicking the link.
If credentials are stolen, MFA may prevent account access.
If an account is compromised, least privilege may restrict
what the attacker can reach.
If malicious activity occurs, monitoring systems may detect
it.
Each layer provides another opportunity to stop the attack.
Least Privilege
The principle of least privilege means users should
receive only the access necessary to perform their responsibilities.
An employee who does not require administrator privileges
should not have them.
A vendor that only requires access to one application should
not automatically receive access to the entire network.
Least privilege reduces the potential impact of compromised
accounts, malware, mistakes, and insider threats.
Employees Are Part of the Defense
Cybersecurity technology is important, but employees remain
an essential security layer.
Every employee can reduce risk by following a few basic
practices:
- Think
before clicking links or attachments.
- Verify
unusual requests.
- Protect
passwords and authentication information.
- Never
approve unexpected MFA requests.
- Use
approved software and services.
- Keep
organizational information in approved locations.
- Lock
unattended computers.
- Follow
physical access requirements.
- Allow
approved security updates to install.
- Report
suspicious activity quickly.
Employees are not expected to investigate cybersecurity
incidents themselves.
When something seems unusual, report it and allow the
appropriate IT or security team to investigate.
Why Reporting Matters
Imagine receiving a phishing email and recognizing it
immediately.
You delete it without clicking anything.
You protected yourself, but the attack may not be over.
Hundreds of other employees may have received the same
message.
Reporting the phishing attempt gives security personnel an
opportunity to identify similar messages, block malicious links, warn
employees, and determine whether anyone else interacted with the attack.
Reporting suspicious activity can therefore protect more
than one person.
It can protect the entire organization.
Final Takeaway
Attackers look for opportunities. Sometimes those
opportunities are technical vulnerabilities. Other times they involve
passwords, physical access, misplaced trust, or simple human mistakes.
Strong cybersecurity therefore requires more than security
software.
It requires people, processes, and technology working
together.
Employees do not need to recognize every cybersecurity
technique. They need to recognize when something appears unusual, stop before
acting, verify unexpected requests, follow established security procedures, and
report concerns quickly.
Every suspicious email reported, every unexpected MFA
request denied, every computer kept updated, and every unusual situation
questioned removes another opportunity an attacker might otherwise exploit.
Cybersecurity is everyone's responsibility - and
awareness is one of our strongest defenses.
- Heather Lange-Wilson
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